MyAiDEA

The Smartest way to Engage your customer

MyAiDEA revolutionizes the way Life Science companies do business everyday by enhancing traditional legacy systems with Artificial Intelligence and digital tools to enable smart multi-channel customer engagement in an integrated ecosystem

How It Works?

Natively integrated with all Microsoft Azure® Applications, MyAiDEA works on top to the Traditional CRM with an AI-Driven approach, enabling you to work anywhere thanks to its multi-device access.

Benefits

Built-in Artificial Intelligence

Provides actionable insights at every Customer Engagement step, optimizing performance and Go-to-Market.

Flawless Multichannel execution

Perfect blend between Physical and Digital worlds to ensure flawless Multichannel Engagement plan execution.

Conversational and Intuitive

Simple, intuitive interface guarantees successful adoption process and full understanding of the value of the solution.

Capabilities

Strategic hints

Increases users’ performance by providing prescriptive and actionable insights based on business priorities.

Self-Learning

Helps users understand and extract the right KPIs from data thanks to its AI capability.

Single point of access

Easy and integrated access to all company information and commercial services.

Features

Appointments

Schedule & Manage appointments (Phone calls, remote call, Hospital meeting, F2F meeting).

Privacy consent

Shows and remind contacts that haven’t signed the privacy consent.

History

Shows user all past and planned interaction for each specific HCP.

Email

RTE Email with templates from CRM .

Targeting

Based only on active & in-target HCPs.

Territory details

Show territory details with n° of HCPs/ HPOs and KPIs by current & previous cycle.

Suggestions

Shows market share and give suggestion on next best action.

Territory's coverage

It shows the territory's coverage for every cycle and all related insights.